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<title>VERINT Contact Center &amp; Enterprise : Press Releases</title>
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<title>Verint&apos;s ULTRA Solution Recognized for Market Penetration Leadership</title>
<description>&lt;span style=&quot;FONT-WEIGHT: bold&quot;&gt;Melville, N.Y., May 8, 2006 &amp;ndash; Verint Systems Inc. (NASDAQ: VRNT)&lt;/span&gt;, a leading provider of analytic software-based solutions for security and business intelligence, today announced that global growth consulting firm, Frost &amp;amp; Sullivan, has named Verint the recipient of its 2006 Market Penetration Leadership Award for Quality Monitoring. Frost &amp;amp; Sullivan recognized Verint&amp;rsquo;s root cause analytics solutions as a cornerstone of its success in this market.&lt;br /&gt;&lt;br /&gt;The Frost &amp;amp; Sullivan Award for Market Penetration Leadership is presented each year to the company that has demonstrated strategic excellence in product innovation, marketing, and sales strategies. Said lead Frost and Sullivan analyst Seema Lall, &amp;ldquo;The past couple of years have been outstanding years for Verint during which they continually demonstrated leadership in product innovation, customer acquisition and market expansion.&amp;rdquo; Lall continued, &amp;ldquo;Verint has been a pioneer in the analytics space and its root cause analytics solutions and approach are delivering strong value to their enterprise customer base.&amp;rdquo;&lt;br /&gt;&lt;br /&gt;Verint&amp;rsquo;s ULTRA&amp;trade; suite goes beyond traditional performance management and workforce optimization tools, enabling businesses to understand not only what is happening in their operations, but to also identify the underlying causes. ULTRA provides actionable intelligence on such critical issues as why agents are underperforming, why customers are dissatisfied or why enterprise processes are ineffective. Armed with this intelligence, ULTRA enables managers to take action to improve workforce performance, enhance the effectiveness of up-sell and cross sell initiatives and reduce customer defection and churn.&lt;br /&gt;&lt;br /&gt;&amp;ldquo;We are pleased that our ULTRA solution has been recognized for the innovation and business value that it delivers to our global customers,&amp;rdquo; said Dan Bodner, President and CEO of Verint Systems. &amp;ldquo;ULTRA delivers actionable intelligence that enables decision makers to focus on enhancing the performance and processes that will have the greatest impact on their business.&amp;rdquo;&lt;br /&gt;&lt;br /&gt;For more information about Frost &amp;amp; Sullivan Best Practices Awards please visit www.awards.frost.com or www.enterprise.frost.com&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;FONT-WEIGHT: bold&quot;&gt;About Verint Systems Inc.&lt;/span&gt;&lt;br /&gt;Verint&amp;reg; Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for security and business intelligence. Verint software, which is used by over 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Verint is a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT). Visit us at our website www.verint.com.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;Note: Certain statements concerning Verint&amp;rsquo;s future revenues, earnings per share, results or prospects are &amp;ldquo;forward-looking statements&amp;rdquo; under the Private Securities Litigation Reform Act of 1995. There can be no assurances that forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important risks, uncertainties and other important factors that could cause actual results to differ materially include, among others: potential impact on Verint&amp;rsquo;s financial results related to Comverse&amp;rsquo;s creation of a special committee of the Board of Directors of Comverse to review matters relating to grants of Comverse stock options, including but not limited to, the accuracy of the stated dates of Comverse option grants and whether Comverse followed all of its proper corporate procedures and the results of the Comverse special committee&amp;rsquo;s review; the effect of Verint&amp;rsquo;s failure to timely file all required reports under the Securities Exchange Act of 1934, and the resultant potential delisting of Verint&amp;rsquo;s common stock from NASDAQ; introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; integrating the business and personnel of CM Insight; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; aggressive competition in all of Verint&amp;rsquo;s markets, which creates pricing pressure; integrating the business and personnel of MultiVision, including implementation of adequate internal controls; managing our expansion in the Asia Pacific region; risks that Verint&amp;rsquo;s intellectual property rights may not be adequate to protect its business or that others may claim that Verint infringes upon their intellectual property rights; risks associated with integrating the business and employees of Opus and RP Sicherheissysteme GMBH; risks associated with Verint&amp;rsquo;s ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates; decline in information technology spending; changes in the demand for Verint&amp;rsquo;s products; challenges in increasing gross margins; risks associated with changes in the competitive or regulatory environment in which Verint operates; dependence on government contracts; expected increase in Verint&amp;rsquo;s effective tax rate; perception that Verint improperly handles sensitive or confidential information; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint&amp;rsquo;s infrastructure in order to be able to continue to grow; risks associated with Comverse Technology, Inc. controlling Verint&amp;rsquo;s business and affairs; and other risks described in filings with the Securities and Exchange Commission. All documents are available through the SEC&amp;rsquo;s Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint&amp;rsquo;s website at www.verint.com. Verint makes no commitment to revise or update any forward-looking statements except as otherwise required by law.&lt;/span&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;###&lt;/span&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;Verint, the Verint word mark, Actionable Intelligence, Powering Actionable Intelligence, STAR-GATE, RELIANT, NEXTIVA, LORONIX, SmartSight, Lanex and ULTRA are trademarks of Verint Systems Inc. Other names may be trademarks of their respective owners.&lt;/span&gt;</description>
<link>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=547</link>
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<pubDate>Mon, 08 May 2006 00:00:00 EDT</pubDate>
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<title>Verint Announces Acquisition of UK-Based CM Insight</title>
<description>&lt;span style=&quot;FONT-WEIGHT: bold&quot;&gt;MELVILLE, N.Y., February 6, 2006&lt;/span&gt; &amp;ndash; Verint Systems Inc. (NASDAQ: VRNT), a leading provider of analytic software-based solutions for security and business intelligence, today announced the acquisition of CM Insight Limited, a privately-held customer management solution provider that helps enterprises enhance their customer experience and improve the quality and performance of their contact center operations. Founded in 1998, CM Insight has 23 employees and is headquartered in Weybridge, UK.&lt;br /&gt;&lt;br /&gt;CM Insight helps enterprises enhance the performance of their customer-facing operations by analyzing customer contacts to provide a deep understanding of how contact center interactions impact customer behavior. This actionable intelligence helps enterprises better understand the factors that shape their customers&amp;rsquo; experience so they can develop more effective strategies for growth.&lt;br /&gt;&lt;br /&gt;&amp;ldquo;We believe that there is growing demand for performance solutions that enhance both operational efficiency and the customer experience,&amp;rdquo; said Dan Bodner, President and CEO of Verint Systems. &amp;ldquo;Verint&amp;rsquo;s actionable intelligence portfolio combined with CM Insight&amp;rsquo;s customer experience management capabilities will enable enterprises to better understand and serve their customers.&amp;rdquo;&lt;br /&gt;&lt;br /&gt;Verint Systems has acquired the business of CM Insight for approximately $5.8 million in cash at closing and additional earn-out payments over two years based on certain performance targets. The acquisition is expected to be neutral to pro forma EPS in Fiscal 2006.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;FONT-WEIGHT: bold&quot;&gt;About Verint Systems Inc.&lt;/span&gt;&lt;br /&gt;Verint&amp;reg; Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for security and business intelligence. Verint software, which is used by over 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Verint is a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT). Visit us at our website www.verint.com.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;Note: Certain statements concerning Verint&amp;rsquo;s future revenues, earnings per share, results or prospects are &amp;ldquo;forward-looking statements&amp;rdquo; under the Private Securities Litigation Reform Act of 1995. There can be no assurances that forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important risks, uncertainties and other important factors that could cause actual results to differ materially include, among others: integrating the business and personnel of CM Insight; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; aggressive competition in all of Verint&amp;rsquo;s markets, which creates pricing pressure; integrating the business and personnel of MultiVision, including implementation of adequate internal controls; managing our expansion in the Asia Pacific region; risks that Verint&amp;rsquo;s intellectual property rights may not be adequate to protect its business or that others may claim that Verint infringes upon their intellectual property rights; risks associated with integrating the business and employees of Opus and RP Sicherheissysteme GMBH; risks associated with Verint&amp;rsquo;s ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates; decline in information technology spending; changes in the demand for Verint&amp;rsquo;s products; challenges in increasing gross margins; risks associated with changes in the competitive or regulatory environment in which Verint operates; dependence on government contracts; expected increase in Verint&amp;rsquo;s effective tax rate; perception that Verint improperly handles sensitive or confidential information; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint&amp;rsquo;s infrastructure in order to be able to continue to grow; risks associated with Comverse Technology, Inc. controlling Verint&amp;rsquo;s business and affairs; and other risks described in filings with the Securities and Exchange Commission. All documents are available through the SEC&amp;rsquo;s Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint&amp;rsquo;s website at www.verint.com. Verint makes no commitment to revise or update any forward-looking statements.&lt;/span&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;&lt;br /&gt;###&lt;/span&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;Verint, the Verint word mark, Actionable Intelligence, Powering Actionable Intelligence, STAR-GATE, RELIANT, NEXTIVA, LORONIX, SmartSight, Lanex and ULTRA are trademarks of Verint Systems Inc. Other names may be trademarks of their respective owner.&lt;/span&gt;</description>
<link>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=548</link>
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<pubDate>Mon, 06 Feb 2006 00:00:00 EDT</pubDate>
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<title>Verint Expands ULTRA Actionable Intelligence Suite With IntelliScreen Analytics Solution</title>
<description>&lt;span style=&quot;FONT-WEIGHT: bold&quot;&gt;MELVILLE, N.Y., January 24, 2006&lt;/span&gt; &amp;ndash; Verint Systems Inc. (NASDAQ: VRNT), a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence, today announced ULTRA&amp;trade; IntelliScreen, a new analytical solution for generating actionable intelligence from unstructured data displayed on desktop screens.&lt;br /&gt;&lt;br /&gt;IntelliScreen is the latest addition to the ULTRA Analytics&amp;trade; suite consisting of IntelliFind speech analytics and IntelliMiner performance analytics solutions. This powerful trio provides a comprehensive view of business process, customer interactions and performance trends and delivers actionable intelligence about quality and performance issues across the enterprise.&lt;br /&gt;&lt;br /&gt;&amp;ldquo;Verint&amp;rsquo;s ULTRA suite transforms customer interactions and other enterprise data into actionable intelligence that can help drive business improvement,&amp;rdquo; said Dan Bodner, President and CEO of Verint Systems Inc. &amp;ldquo;ULTRA IntelliScreen&amp;trade;, the latest addition to our actionable intelligence portfolio, delivers valuable insight into the ongoing effectiveness of customer operations.&amp;rdquo;&lt;br /&gt;&lt;br /&gt;ULTRA IntelliScreen monitors activity on the desktop screen of a contact center agent or back-office worker and tracks application usage, data entry, and screen content. IntelliScreen then analyzes this data, and can trigger a broad range of actions and alerts based on the resulting intelligence. These alerts can provide insight into operational performance and business process issues, automate agent assistance and trigger target coaching or other actions.&lt;br /&gt;&lt;br /&gt;With ULTRA IntelliScreen, enterprise transaction information, such as call outcome or transaction value, is intelligently linked to customer interactions. This data can then facilitate optimization of front office and back office processes, enable targeted data mining of specific transaction types and power more effective speech analysis. ULTRA&amp;rsquo;s unique root cause analytics automatically surfaces potential quality and performance issues that are not yet identified, before they impact operational efficiency or threaten customer satisfaction.&lt;br /&gt;&lt;br /&gt;Continued Bodner, &amp;ldquo;ULTRA IntelliScreen is designed to help businesses extract actionable intelligence from the screen data captured in their contact centers and other transaction-intensive departments across the enterprise and enables a more intelligent approach to performance management and process optimization initiatives.&amp;rdquo;&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;FONT-WEIGHT: bold&quot;&gt;About ULTRA&lt;/span&gt;&lt;br /&gt;Verint&amp;rsquo;s ULTRA solution and its Analytics suite drive total quality by enabling organizations of all sizes to cost-effectively capture all customer interactions and extract actionable intelligence from telephone, Voice-over-IP, email or chat. Easy access to all customer data through ULTRA&amp;rsquo;s Web-based desktop portal enables enterprises to use what they learn from customer contacts to optimize their processes, increase productivity, comply with risk management requirements and improve service to their customers.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;FONT-WEIGHT: bold&quot;&gt;About Verint Systems Inc.&lt;/span&gt;&lt;br /&gt;Verint&amp;reg; Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence. Verint software, which is used by over 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Verint is a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT). Visit us at our website www.verint.com.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;Note: Certain statements concerning Verint&amp;rsquo;s future revenues, earnings per share, results or prospects are &amp;ldquo;forward-looking statements&amp;rdquo; under the Private Securities Litigation Reform Act of 1995. There can be no assurances that forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important risks, uncertainties and other important factors that could cause actual results to differ materially include, among others: integrating the business and personnel of MultiVision, including implementation of adequate internal controls; managing our expansion in the Asia Pacific region; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; aggressive competition in all of Verint&amp;rsquo;s markets, which creates pricing pressure; risks that Verint&amp;rsquo;s intellectual property rights may not be adequate to protect its business or that others may claim that Verint infringes upon their intellectual property rights; risks associated with integrating the business and employees of Opus; risks associated with integrating the assets and business acquired from ECtel Ltd. and RP Sicherheissysteme GMBH; risks associated with Verint&amp;rsquo;s ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates; decline in information technology spending; changes in the demand for Verint&amp;rsquo;s products; challenges in increasing gross margins; risks associated with changes in the competitive or regulatory environment in which Verint operates; dependence on government contracts; expected increase in Verint&amp;rsquo;s effective tax rate; perception that Verint improperly handles sensitive or confidential information; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint&amp;rsquo;s infrastructure in order to be able to continue to grow; risks associated with Comverse Technology, Inc. controlling Verint&amp;rsquo;s business and affairs; and other risks described in filings with the Securities and Exchange Commission. All documents are available through the SEC&amp;rsquo;s Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint&amp;rsquo;s website at www.verint.com. Verint makes no commitment to revise or update any forward-looking statements.&lt;/span&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;###&lt;/span&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;Verint, the Verint word mark, Actionable Intelligence, Powering Actionable Intelligence, STAR-GATE, RELIANT, NEXTIVA, LORONIX, SmartSight, Lanex and ULTRA are trademarks of Verint Systems Inc. Other names may be trademarks of their respective owners.&lt;/span&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;</description>
<link>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=549</link>
<guid>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=549</guid>
<pubDate>Tue, 24 Jan 2006 00:00:00 EDT</pubDate>
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<title>Verint ULTRA IntelliMiner Awarded 2005 &quot;Product of the Year&quot;</title>
<description>&lt;span style=&quot;FONT-WEIGHT: bold&quot;&gt;MELVILLE, N.Y., January 24, 2006&lt;/span&gt; &amp;ndash; Verint Systems Inc. (NASDAQ: VRNT), a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence, today announced that Technology Marketing Corporation&amp;rsquo;s Customer Inter@ction Solutions&amp;reg; magazine has named the new version of Verint&amp;rsquo;s ULTRA IntelliMiner&amp;trade; as a Product of the Year award winner for 2005. Customer Inter@ction Solutions has been a leading publication in the CRM, call center and teleservices industries since 1982.&lt;br /&gt;&lt;br /&gt;&amp;ldquo;Each year Customer Inter@ction Solutions magazine bestows its Product of the Year awards on companies that have shown excellence in technological advancement. Verint&amp;rsquo;s ULTRA IntelliMiner has demonstrated to our editors that it will deliver strong ROI for the companies that implement this innovative performance intelligence solution,&amp;rdquo; said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions.&lt;br /&gt;&lt;br /&gt;ULTRA IntelliMiner is part of Verint&amp;rsquo;s comprehensive portfolio of solutions for optimizing the performance of customer operations and has been deployed across a wide range of businesses in the Americas, Europe and Asia Pacific. A unique Performance Intelligence product, ULTRA IntelliMiner uses sophisticated data mining technology to surface cause/effect relationships and subtle patterns in contact center and performance. ULTRA IntelliMiner goes beyond the limitations of traditional reports, dashboards, and scorecards to automatically reveal the underlying causes of specific performance metrics and pinpoint the behaviors that contribute to positive or negative performance results.&lt;br /&gt;&lt;br /&gt;With ULTRA IntelliMiner, managers can rapidly uncover performance trends that impact contact center quality and productivity, understand how these behaviors relate to business outcomes, and address areas of opportunity and improvement. A strategic performance optimization solution, IntelliMiner provides insight into what is happening, why it is happening and the potential impact of corrective action.&lt;br /&gt;&lt;br /&gt;&amp;ldquo;We are pleased that ULTRA IntelliMiner has been recognized for the innovation and business value that it delivers to our global customers,&amp;rdquo; said Dan Bodner, President and CEO of Verint Systems. &amp;ldquo;IntelliMiner delivers actionable intelligence that enables decision makers to focus on enhancing the performance and processes that will have the greatest impact on their business.&amp;rdquo;&lt;br /&gt;&lt;br /&gt;A full list of Product of the Year winners appears in the January issue of Customer Inter@ction Solutions&amp;reg; magazine.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;FONT-WEIGHT: bold&quot;&gt;About Verint Systems Inc.&lt;/span&gt;&lt;br /&gt;Verint&amp;reg; Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence. Verint software, which is used by over 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Verint is a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT). Visit us at our website www.verint.com.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;Note: Certain statements concerning Verint&amp;rsquo;s future revenues, earnings per share, results or prospects are &amp;ldquo;forward-looking statements&amp;rdquo; under the Private Securities Litigation Reform Act of 1995. There can be no assurances that forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important risks, uncertainties and other important factors that could cause actual results to differ materially include, among others: integrating the business and personnel of MultiVision, including implementation of adequate internal controls; managing our expansion in the Asia Pacific region; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; aggressive competition in all of Verint&amp;rsquo;s markets, which creates pricing pressure; risks that Verint&amp;rsquo;s intellectual property rights may not be adequate to protect its business or that others may claim that Verint infringes upon their intellectual property rights; risks associated with integrating the business and employees of Opus; risks associated with integrating the assets and business acquired from ECtel Ltd. and RP Sicherheissysteme GMBH; risks associated with Verint&amp;rsquo;s ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates; decline in information technology spending; changes in the demand for Verint&amp;rsquo;s products; challenges in increasing gross margins; risks associated with changes in the competitive or regulatory environment in which Verint operates; dependence on government contracts; expected increase in Verint&amp;rsquo;s effective tax rate; perception that Verint improperly handles sensitive or confidential information; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint&amp;rsquo;s infrastructure in order to be able to continue to grow; risks associated with Comverse Technology, Inc. controlling Verint&amp;rsquo;s business and affairs; and other risks described in filings with the Securities and Exchange Commission. All documents are available through the SEC&amp;rsquo;s Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint&amp;rsquo;s website at www.verint.com. Verint makes no commitment to revise or update any forward-looking statements.&lt;/span&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;###&lt;/span&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;Verint, the Verint word mark, Actionable Intelligence, Powering Actionable Intelligence, STAR-GATE, RELIANT, NEXTIVA, LORONIX, SmartSight, Lanex and ULTRA are trademarks of Verint Systems Inc. Other names may be trademarks of their respective owners.&lt;/span&gt;</description>
<link>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=550</link>
<guid>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=550</guid>
<pubDate>Tue, 24 Jan 2006 00:00:00 EDT</pubDate>
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<title>Verint Systems Reports Record Fiscal 2005 Third Quarter Sales</title>
<description>&lt;span style=&quot;FONT-WEIGHT: bold&quot;&gt;MELVILLE, N.Y., December 6, 2005&lt;/span&gt; &amp;ndash; Verint Systems Inc. (NASDAQ: VRNT), announced record sales of $78,238,000 for the third quarter of fiscal 2005, ended October 31, 2005, a 22.3% increase compared with $63,989,000 for the third quarter of fiscal 2004. Verint&amp;rsquo;s sales increased approximately 4.7% sequentially, compared with $74,709,000 for the second quarter of fiscal 2005.&lt;br /&gt;&lt;br /&gt;Net income on a generally accepted accounting principles (&amp;ldquo;GAAP&amp;rdquo;) basis was $7,308,000 for the third quarter of fiscal 2005, ($0.22 per diluted share), compared with net income of $5,180,000 ($0.16 per diluted share) for the third quarter of fiscal 2004 and net income of $7,137,000 ($0.22 per diluted share) for the second quarter of fiscal 2005.&lt;br /&gt;&lt;br /&gt;Net income on a pro forma basis was $8,771,000 for the third quarter of fiscal 2005, ($0.26 per diluted share), compared with pro forma net income of $6,903,000 ($0.21 per diluted share) for the third quarter of fiscal 2004 and pro forma net income of $8,359,000 ($0.25 per diluted share) for the second quarter of fiscal 2005. A reconciliation between results on a GAAP basis and results on a pro forma basis is provided in a table immediately following the Pro Forma Consolidated Statement of Operations.&lt;br /&gt;&lt;br /&gt;Dan Bodner, President and CEO of Verint, stated, &amp;quot;Our record third quarter sales were due to demand for our actionable intelligence solutions in the security and business intelligence markets. Pro forma income from operations of $9.3 million, which was also a record, grew 35.7% year-over-year.&amp;rdquo;&lt;br /&gt;&lt;br /&gt;The Company ended the quarter with record cash, cash equivalents, bank time deposits and short-term investments of $266,565,000, working capital of $215,480,000 total assets of $451,141,000, and stockholders&amp;rsquo; equity of $315,142,000.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;FONT-WEIGHT: bold&quot;&gt;Conference Call Information&lt;/span&gt;&lt;br /&gt;The Company will be conducting a conference call to review its fiscal 2005 third quarter results today at 4:30 PM ET. An on-line, real-time Web cast of the conference call will be available on our website at www.verint.com. The conference call can also be accessed live via telephone at 706-634-7052. Please dial in 5-10 minutes prior to the scheduled start time.&lt;br /&gt;&lt;br /&gt;A replay of the conference call will be available on our website at www.verint.com until January 31, 2006.&lt;br /&gt;&lt;br /&gt;Financial highlights at and for the nine and three month periods ended October 31, 2005 and prior year comparisons are as follows:&lt;br /&gt;&lt;br /&gt;
&lt;pre&gt; Consolidated Statements of Income (GAAP Basis)
                 (In thousands, except per share data)
                             (Unaudited)
----------------------------------------------------------------------
                                      Nine Months       Three Months
                                   Ended October 31,    Ended Oct. 31,
                                   ------------------  ---------------
                                       2004     2005     2004    2005
                                    -------- --------  ------- -------
Sales                              $180,794 $224,986  $63,989 $78,238
Cost of sales                        82,098   99,860   29,235  34,360
                                    -------- --------  ------- -------
Gross Profit                         98,696  125,126   34,754  43,878

Operating Expenses
   Research and development, net     23,089   29,035    8,409  10,039
   Selling, general and
    administrative                   59,704   74,217   21,290  26,272
   In-process research and
    development                       3,154        -        -       -
   Write-down of capitalized
    software                          1,481        -        -       -
                                    -------- --------  ------- -------
Income from operations               11,268   21,874    5,055   7,567

Interest and other income, net        2,379    5,361      932   1,982
                                    -------- --------  ------- -------
Income before income tax provision   13,647   27,235    5,987   9,549

Income tax provision                  1,282    6,257      807   2,241
                                    -------- --------  ------- -------
Net income                         $ 12,365 $ 20,978  $ 5,180 $ 7,308
                                    ======== ========  ======= =======

Earnings per share:
    Basic                          $   0.40 $   0.66  $  0.17 $  0.23
                                    ======== ========  ======= =======
    Diluted                        $   0.38 $   0.63  $  0.16 $  0.22
                                    ======== ========  ======= =======

Weighted average shares:
    Basic                            30,725   31,658   31,036  31,866
    Diluted                          32,481   33,141   32,766  33,333
&lt;/pre&gt;
&lt;p&gt;earnings per share data as additional information of its operating results. These measures are not in accordance with, or an alternative for, GAAP and may be different from pro forma measures used by other companies. The company believes that this presentation of pro forma data provides useful information to management and investors regarding certain additional financial and business trends relating to its financial condition and result of operations. In addition, the Company&apos;s management uses these measures for reviewing the financial results of the Company and for budget purposes: &lt;/p&gt;
&lt;pre&gt; Consolidated Statements of Income (Pro Forma Basis)
                (In thousands, except per share data)
                             (Unaudited)
----------------------------------------------------------------------
                                     Nine Months        Three Months
                                  Ended October 31,    Ended Oct.  31,
                                  ------------------  ----------------
                                      2004     2005      2004    2005
                                   -------- --------  -------- -------
Sales                             $180,794 $224,986  $ 63,989 $78,238
Cost of sales                       80,382   96,967    28,160  33,182
                                   -------- --------  -------- -------
Gross Profit                       100,412  128,019    35,829  45,056

Operating Expenses
   Research and development, net    23,089   29,035     8,409  10,039
   Selling, general and
    administrative                  58,350   72,580    20,544  25,683
                                   -------- --------  -------- -------
Income from operations              18,973   26,404     6,876   9,334

Interest and other income, net       2,379    5,488       932   2,077
                                   -------- --------  -------- -------
Income before income tax provision  21,352   31,892     7,808  11,411

Income tax provision                 2,092    7,056       905   2,640
                                   -------- --------  -------- -------
Net income                        $ 19,260 $ 24,836  $  6,903 $ 8,771
                                   ======== ========  ======== =======

Earnings per share:
    Basic                         $   0.63 $   0.78  $   0.22 $  0.28
                                   ======== ========  ======== =======
    Diluted                       $   0.59 $   0.75  $   0.21 $  0.26
                                   ======== ========  ======== =======

Weighted average shares:
    Basic                           30,725   31,658    31,036  31,866
    Diluted                         32,481   33,141    32,766  33,333

----------------------------------------------------------------------
      Reconciliation of GAAP net income to pro forma net income
----------------------------------------------------------------------
GAAP net income                   $ 12,365 $ 20,978  $  5,180 $ 7,308
Amortization of purchased
 intangible assets:
   Included in gross profit          1,183    2,893       542   1,178
   Included in operating expenses      675      898       275     340
   Included in interest and other
    income                               -      127         -      95
Amortization of stock based
 compensation                          313      739       105     249
Acquisition-related charges:
   In-process research and
    development                      3,154        -         -       -
   Write-down of capitalized
    software                         1,481        -         -       -
   Other, included in gross profit
    and in operating expenses          899        -       899       -
Income tax effect                     (810)    (799)      (98)   (399)
                                   -------- --------  -------- -------
Pro forma net income              $ 19,260 $ 24,836  $  6,903 $ 8,771
                                   ======== ========  ======== =======

                       Balance Sheet Highlights
                            (In thousands)
----------------------------------------------------------------------

                                             January 31,  October 31,
ASSETS                                          2005          2005
                                                           (Unaudited)
-------------------------------------------- -----------  ------------
CURRENT ASSETS:
   Cash, cash equivalents, bank time
    deposits and short-term investments        $240,414      $266,565
   Accounts receivable, net                      39,072        48,896
   Inventories                                   17,267        20,886
   Prepaid expenses and other current assets      9,880        10,427
                                             -----------  ------------
TOTAL CURRENT ASSETS                           $306,633      $346,774

PROPERTY AND EQUIPMENT, net                      17,540        19,833

INTANGIBLE ASSETS, net                           12,026        10,315

GOODWILL                                         49,625        59,262

OTHER ASSETS                                     13,154        14,957
                                             -----------  ------------

TOTAL ASSETS                                   $398,978      $451,141
                                             ===========  ============

                 LIABILITIES AND STOCKHOLDERS&apos; EQUITY
----------------------------------------------------------------------

CURRENT LIABILITIES:
   Accounts payable and accrued expenses        $68,399       $91,507
   Advance payments from customers               41,853        39,787
                                             -----------  ------------
TOTAL CURRENT LIABILITIES                       110,252       131,294
LONG-TERM LIABILITIES                             5,351         4,705
                                             -----------  ------------
TOTAL LIABILITIES                               115,603       135,999


STOCKHOLDERS&apos; EQUITY                            283,375       315,142
                                             -----------  ------------

TOTAL LIABILITIES AND STOCKHOLDERS&apos; EQUITY     $398,978      $451,141
                                             ===========  ============
&lt;/pre&gt;
&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;FONT-WEIGHT: bold&quot;&gt;About Verint Systems Inc.&lt;/span&gt;&lt;br /&gt;Verint Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for communications interception, networked video and security and enterprise business intelligence. Verint software, which is used by over 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Verint is a subsidiary of Comverse Technology Inc. (NASDAQ: CMVT). Visit us at our website www.verint.com.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;Note: Certain statements concerning Verint&amp;rsquo;s future revenues, earnings per share, results or prospects are &amp;ldquo;forward-looking statements&amp;rdquo; under the Private Securities Litigation Reform Act of 1995. There can be no assurances that forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important risks, uncertainties and other important factors that could cause actual results to differ materially include, among others: risk associated with integrating the business and employees of MultVision and Opus; risks associated with integrating the assets and business acquired from ECtel Ltd. and RP Sicherheissysteme GMBH; risks associated with Verint&amp;rsquo;s ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates; introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; decline in information technology spending; changes in the demand for Verint&amp;rsquo;s products; challenges in increasing gross margins; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; aggressive competition in all of Verint&amp;rsquo;s markets, which creates pricing pressure; risks associated with changes in the competitive or regulatory environment in which Verint operates; dependence on government contracts; expected increase in Verint&amp;rsquo;s effective tax rate; risks that Verint&amp;rsquo;s intellectual property rights may not be adequate to protect its business or that others may claim that Verint infringes upon their intellectual property rights; perception that Verint improperly handles sensitive or confidential information; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint&amp;rsquo;s infrastructure in order to be able to continue to grow; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; risks associated with Comverse Technology, Inc. controlling Verint&amp;rsquo;s business and affairs; and other risks described in filings with the Securities and Exchange Commission. All documents are available through the SEC&amp;rsquo;s Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint&amp;rsquo;s website at www.verint.com. Verint makes no commitment to revise or update any forward-looking statements.&lt;/span&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;###&lt;/span&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;br style=&quot;FONT-STYLE: italic&quot; /&gt;&lt;span style=&quot;FONT-STYLE: italic&quot;&gt;Verint, the Verint word mark, Actionable Intelligence, Powering Actionable Intelligence, STAR-GATE, RELIANT, LORONIX, NEXTIVA, SmartSight, Lanex and ULTRA are trademarks of Verint Systems Inc. Other names may be trademarks of their respective owners.&lt;/span&gt;</description>
<link>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=551</link>
<guid>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=551</guid>
<pubDate>Tue, 06 Dec 2005 00:00:00 EDT</pubDate>
</item>

<item>
<title>Halifax General Insurance Selects Verint ULTRA Solution</title>
<description>&lt;strong&gt;MELVILLE, N.Y., November 14, 2005&lt;/strong&gt; &amp;ndash; Verint Systems Inc. (NASDAQ: VRNT), a leading provider of analytic software-based solutions for communications interception, networked video security and enterprise business intelligence, today announced that Halifax General Insurance Services has selected Verint&amp;rsquo;s ULTRA&amp;trade; suite to ensure a high level of customer satisfaction across its five contact centers in the UK and Ireland. The Verint solution will be delivered in conjunction with partner BT (NYSE: BT). &lt;br /&gt;&lt;br /&gt;Halifax General Insurance Services is part of HBOS plc (LSE: HBOS) and provides home, travel and repayment insurance. With approximately 9.5 million policyholders and $1.4 billion in gross written premium per year, Halifax General Insurance is one of the UK&amp;rsquo;s leading general insurers. &lt;br /&gt;&lt;br /&gt;&amp;ldquo;Verint&amp;rsquo;s ULTRA solution will play an important role in our ongoing strategy to provide continuous improvement for our customers,&amp;rdquo; said Alex Harrison, customer services and claims director at Halifax General Insurance. &amp;ldquo;ULTRA&amp;rsquo;s actionable intelligence will enable us to better understand what our customers want and need and provide a consistent, high quality customer experience.&amp;rdquo; &lt;br /&gt;&lt;br /&gt;ULTRA and its Analytics suite drive total quality by enabling organizations of all sizes to cost effectively capture all customer interactions and extract actionable intelligence from telephone, Voice-over-IP, email, chat or agent assisted co-browsing contacts. Easy access to all customer data through ULTRA&amp;rsquo;s Web-based desktop portal enables enterprises to use what they learn from customer contacts to optimize their processes, increase productivity, comply with risk management requirements and improve service to their customers. &lt;br /&gt;&lt;br /&gt;&amp;ldquo;Today&amp;rsquo;s leading enterprises recognize that their customer interactions are a valuable source of actionable intelligence for continuous improvement of customer-centric programs and processes,&amp;rdquo; said Dan Bodner, CEO and President of Verint Systems. &amp;ldquo;We are pleased that Halifax General Insurance Services has chosen to make ULTRA and its Analytics suite an integral part of their customer service enhancement efforts.&amp;rdquo; &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;About Verint Systems Inc. &lt;br /&gt;&lt;/strong&gt;Verint Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence. Verint software, which is used by over 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Verint is a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT). Visit us at our website www.verint.com. &lt;br /&gt;&lt;br /&gt;&lt;em&gt;Note: Certain statements concerning Verint&amp;rsquo;s future revenues, earnings per share, results or prospects are &amp;ldquo;forward-looking statements&amp;rdquo; under the Private Securities Litigation Reform Act of 1995. There can be no assurances that forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important risks, uncertainties and other important factors that could cause actual results to differ materially include, among others: introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; aggressive competition in all of Verint&amp;rsquo;s markets, which creates pricing pressure; risks that Verint&amp;rsquo;s intellectual property rights may not be adequate to protect its business or that others may claim that Verint infringes upon their intellectual property rights; risks associated with integrating the business and employees of Opus; risks associated with consummating of the acquisition of MultiVision; risks associated with integrating the assets and business acquired from ECtel Ltd. and RP Sicherheissysteme GMBH; risks associated with Verint&amp;rsquo;s ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates; decline in information technology spending; changes in the demand for Verint&amp;rsquo;s products; challenges in increasing gross margins; risks associated with changes in the competitive or regulatory environment in which Verint operates; dependence on government contracts; expected increase in Verint&amp;rsquo;s effective tax rate; perception that Verint improperly handles sensitive or confidential information; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint&amp;rsquo;s infrastructure in order to be able to continue to grow; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; risks associated with Comverse Technology, Inc. controlling Verint&amp;rsquo;s business and affairs; and other risks described in filings with the Securities and Exchange Commission. All documents are available through the SEC&amp;rsquo;s Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint&amp;rsquo;s website at www.verint.com. Verint makes no commitment to revise or update any forward-looking statements. &lt;br /&gt;### &lt;br /&gt;&lt;br /&gt;Verint, the Verint word mark, Actionable Intelligence, Powering Actionable Intelligence, STAR-GATE, RELIANT, NEXTIVA, LORONIX, SmartSight, Lanex and ULTRA are trademarks of Verint Systems Inc. Other names may be trademarks of their respective owners.&lt;/em&gt;</description>
<link>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=552</link>
<guid>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=552</guid>
<pubDate>Mon, 14 Nov 2005 00:00:00 EDT</pubDate>
</item>

<item>
<title>Verint Receives Frost &amp; Sullivan Growth Strategy Leadership Award for India</title>
<description>&lt;strong&gt;Melville, NY, November 7, 2005,&lt;/strong&gt; -- Verint Systems Inc. (NASDAQ: VRNT), a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence, today announced that global growth consulting company, Frost &amp;amp; Sullivan, has awarded the company its prestigious 2005 Growth Strategy Leadership Award for Call Monitoring Software in India. The award was accepted by Verint in a ceremony held in Mumbai. &lt;br /&gt;&lt;br /&gt;The Frost &amp;amp; Sullivan 2005 Growth Strategy Leadership Award recognizes Verint&amp;rsquo;s outstanding performance in India for 2004, where the company commanded a 41.6 percent share of the call monitoring market. &lt;br /&gt;&lt;br /&gt;According to Manoj Menon, partner at Frost &amp;amp; Sullivan, &amp;ldquo;Verint has done extremely well in the marketplace and its actionable intelligence solutions are setting the standard for next generation analytics in the contact center space. The company&amp;rsquo;s strategy of creating awareness for the business value of its ULTRA&amp;trade; suite in India has successfully earned it many new customers in 2004.&amp;rdquo; &lt;br /&gt;&lt;br /&gt;ULTRA and its Analytics suite drive total quality by enabling organizations of all sizes to cost effectively capture all customer interactions and extract actionable intelligence from telephone, Voice-over-IP, email, chat or agent assisted co-browsing contacts. Easy access to all customer data through ULTRA&amp;rsquo;s Web-based desktop portal enables enterprises to use what they learn from customer contacts to optimize their processes, increase productivity, comply with risk management requirements and improve service to their customers. &lt;br /&gt;&lt;br /&gt;&amp;ldquo;We are honored to accept this prestigious award and the acknowledgement that organizations in India recognize Verint&amp;rsquo;s actionable intelligence solutions for innovation, long-term business value, and outstanding return on investment,&amp;rdquo; says Ady Meretz, Verint&amp;rsquo;s vice president of Asia-Pacific Operations. &amp;ldquo;Our ULTRA suite delivers the actionable intelligence that Indian companies need to enhance the quality of all aspects of their customer-focused operations.&amp;rdquo; &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;About Verint Systems Inc.&lt;/strong&gt; &lt;br /&gt;Verint Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence. Verint software, which is used by over 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Verint is a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT). Visit us at our website www.verint.com. &lt;br /&gt;&lt;br /&gt;&lt;em&gt;Note: Certain statements concerning Verint&amp;rsquo;s future revenues, earnings per share, results or prospects are &amp;ldquo;forward-looking statements&amp;rdquo; under the Private Securities Litigation Reform Act of 1995. There can be no assurances that forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important risks, uncertainties and other important factors that could cause actual results to differ materially include, among others: risk associated with integrating the business and employees of Opus; risks associated with consummating of the acquisition of MultiVision risks associated with integrating the assets and business acquired from ECtel Ltd. and RP Sicherheissysteme GMBH; introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; risks associated with Verint&amp;rsquo;s ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates;decline in information technology spending; changes in the demand for Verint&amp;rsquo;s products; challenges in increasing gross margins; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; aggressive competition in all of Verint&amp;rsquo;s markets, which creates pricing pressure; risks associated with changes in the competitive or regulatory environment in which Verint operates; dependence on government contracts; expected increase in Verint&amp;rsquo;s effective tax rate; risks that Verint&amp;rsquo;s intellectual property rights may not be adequate to protect its business or that others may claim that Verint infringes upon their intellectual property rights; perception that Verint improperly handles sensitive or confidential information; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint&amp;rsquo;s infrastructure in order to be able to continue to grow; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; risks associated with Comverse Technology, Inc. controlling Verint&amp;rsquo;s business and affairs; and other risks described in filings with the Securities and Exchange Commission. All documents are available through the SEC&amp;rsquo;s Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint&amp;rsquo;s website at www.verint.com. Verint makes no commitment to revise or update any forward-looking statements. &lt;br /&gt;&lt;br /&gt;### &lt;br /&gt;&lt;br /&gt;&lt;br /&gt;Verint, the Verint word mark, Actionable Intelligence, Powering Actionable Intelligence, STAR-GATE, RELIANT, NEXTIVA, LORONIX, SmartSight, Lanex, Opus and ULTRA are trademarks of Verint Systems Inc. Other names may be trademarks of their respective owners. &lt;br /&gt;&lt;br /&gt;&lt;/em&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Contact:&lt;/strong&gt; &lt;br /&gt;Kathryn Morris &lt;br /&gt;Phone: 845-635-9828 &lt;br /&gt;E-Mail: kathryn@kmorrispr.com&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;</description>
<link>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=553</link>
<guid>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=553</guid>
<pubDate>Mon, 07 Nov 2005 00:00:00 EDT</pubDate>
</item>

<item>
<title>Friends Provident Selects Verint ULTRA Solution</title>
<description>&lt;strong&gt;MELVILLE, N.Y., October 3, 2005&lt;/strong&gt; &amp;ndash; Verint Systems Inc. (NASDAQ: VRNT), a leading provider of analytic software-based solutions for communications interception, networked video security and enterprise business intelligence, today announced that Friends Provident (LSE: FP) is deploying Verint&amp;rsquo;s ULTRA&amp;trade; solution to enhance the service it provides across 14 customer service locations in the UK. The Verint solution is being delivered in conjunction with BT (NYSE: BT), who is implementing ULTRA as part of a converged services voice and data IP solution for Friends Provident. &lt;br /&gt;&lt;br /&gt;Friends Provident is one of the leading financial services groups in the UK and a member of the FTSE 100 Index. With a history dating back to 1832, Friends Provident provides life insurance, pensions and asset management services to both Independent Financial Advisors (IFAs) and its more than 2.5 million policyholders. &lt;br /&gt;&lt;br /&gt;&amp;ldquo;Verint&amp;rsquo;s ULTRA solution is a vital part of our strategy for improving the quality of service we provide to our customer base, especially our IFAs,&amp;rdquo; said Mike Evans, Systems Consultant, Friends Provident. &amp;ldquo;The high quality of our service continues to be a key differentiator in ensuring the loyalty and success of our IFAs.&amp;rdquo; &lt;br /&gt;&lt;br /&gt;ULTRA and its Analytics suite drive total quality by enabling organizations of all sizes to cost effectively capture all customer interactions and extract actionable intelligence from telephone, Voice-over-IP, email, chat or agent assisted co-browsing contacts. Easy access to all customer data through ULTRA&amp;rsquo;s Web-based desktop portal enables enterprises to use what they learn from customer contacts to optimize their processes, increase productivity, comply with risk management requirements and improve service to their customers. &lt;br /&gt;&lt;br /&gt;&amp;ldquo;We are pleased to help Friends Provident deliver superior service to both its direct customer base and its agents,&amp;rdquo; said Dan Bodner, CEO and President of Verint Systems. &amp;ldquo;Friends Provident joins the growing number of financial institutions worldwide that have chosen to make ULTRA a key part of their enterprise-wide customer service strategies.&amp;rdquo; &lt;br /&gt;&lt;br /&gt;&lt;strong&gt;About Verint Systems Inc. &lt;br /&gt;&lt;/strong&gt;Verint&amp;reg; Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence. Verint software, which is used by over 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Verint is a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT). Visit us at our website www.verint.com. &lt;br /&gt;&lt;br /&gt;&lt;em&gt;Note: Certain statements concerning Verint&amp;rsquo;s future revenues, earnings per share, results or prospects are &amp;ldquo;forward-looking statements&amp;rdquo; under the Private Securities Litigation Reform Act of 1995. There can be no assurances that forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important risks, uncertainties and other important factors that could cause actual results to differ materially include, among others: risk associated with integrating the business and employees of Opus; risks associated with consummating of the acquisition of MultiVision risks associated with integrating the assets and business acquired from ECtel Ltd. and RP Sicherheissysteme GMBH; introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; risks associated with Verint&amp;rsquo;s ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates;decline in information technology spending; changes in the demand for Verint&amp;rsquo;s products; challenges in increasing gross margins; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; aggressive competition in all of Verint&amp;rsquo;s markets, which creates pricing pressure; risks associated with changes in the competitive or regulatory environment in which Verint operates; dependence on government contracts; expected increase in Verint&amp;rsquo;s effective tax rate; risks that Verint&amp;rsquo;s intellectual property rights may not be adequate to protect its business or that others may claim that Verint infringes upon their intellectual property rights; perception that Verint improperly handles sensitive or confidential information; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint&amp;rsquo;s infrastructure in order to be able to continue to grow; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; risks associated with Comverse Technology, Inc. controlling Verint&amp;rsquo;s business and affairs; and other risks described in filings with the Securities and Exchange Commission. All documents are available through the SEC&amp;rsquo;s Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint&amp;rsquo;s website at www.verint.com. Verint makes no commitment to revise or update any forward-looking statements. &lt;br /&gt;### &lt;br /&gt;&lt;br /&gt;Verint, the Verint word mark, Actionable Intelligence, Powering Actionable Intelligence, STAR-GATE, RELIANT, NEXTIVA, LORONIX, SmartSight, Lanex and ULTRA are trademarks of Verint Systems Inc. Other names may be trademarks of their respective owners. &lt;br /&gt;&lt;/em&gt;</description>
<link>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=554</link>
<guid>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=554</guid>
<pubDate>Mon, 03 Oct 2005 00:00:00 EDT</pubDate>
</item>

<item>
<title>Verint Announces New Opus Performance Analytics Solution</title>
<description>&lt;span style=&quot;font-weight: bold;&quot;&gt;MELVILLE, N.Y., September 26, 2005&lt;/span&gt; &amp;ndash; Verint Systems Inc. (NASDAQ: VRNT), a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence, today announced the latest Opus Performance Analytics solution. The new Opus offering combines proven process optimization techniques with sophisticated performance analytics to help enterprises enhance operational performance across their customer-facing and back office operations.&lt;br /&gt;&lt;br /&gt;The Opus Suite includes sophisticated performance analytics that integrate and analyze data from a variety of systems across the enterprise, including customer and operational databases such as CRM and ERP, and presents this data in an executive dashboard to help management identify areas of improvement and drive operational performance. The Opus Suite dashboard delivers business process, compliance and operational performance intelligence directly to executives and alerts them when performance in key areas drops below acceptable levels. Executives can then drill down by department, team, or individual to determine the root cause of the unacceptable performance levels.&lt;br /&gt;&lt;br /&gt;The Opus Solution combines performance analytics with proven optimization techniques to help enterprises meet their operational performance objectives and achieve a high ROI. One of the most significant additions to the Opus Suite is the Codas Operational Advisor&amp;trade;, a knowledge base of actionable performance management insights and proven best practices that is tailored to each customer during implementation. When an operational problem surfaces, Codas automatically draws upon process optimization best practice models to suggest the appropriate corrective actions. As a result, the user can take immediate steps to bring service levels back to or above expectations.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;font-weight: bold;&quot;&gt;The new Opus offering contains many powerful enhancements including:&lt;/span&gt;&lt;br /&gt;
&lt;ul&gt;
    &lt;li&gt;    Root cause analysis of the specific business processes that drive performance results&lt;/li&gt;
    &lt;li&gt;Codas Operational Advisor knowledge base of performance management insights that proactively suggests corrective actions for identified performance gaps&lt;/li&gt;
    &lt;li&gt;Flexible performance scoring and competency measurement capabilities to effectively align overall enterprise strategy with operational execution and reporting&lt;/li&gt;
    &lt;li&gt;Point-and-click interface to simplify enterprise data integration and the requisite remapping of data when organizational dynamics change&lt;/li&gt;
    &lt;li&gt;High impact executive dashboards, reports and scorecards to enhance enterprise decision making&lt;/li&gt;
    &lt;li&gt;Resource modeling scenarios to test and measure the impact of dynamic workforce changes&lt;br /&gt;&lt;/li&gt;
&lt;/ul&gt;
&amp;ldquo;The Opus Solution is designed to help enterprises identify root causes of under-performance and provide a methodology for continuously monitoring the effectiveness of their operations,&amp;rdquo; said Dan Bodner, President and CEO, Verint Systems. &amp;ldquo;This addition to Verint&amp;rsquo;s actionable intelligence portfolio will help large organizations improve operational performance across their entire enterprise.&amp;rdquo;&lt;br /&gt;&lt;br /&gt;Verint&amp;rsquo;s Opus Solutions helps global 2000 corporations improve operating results in their customer contact and processing centers. With its award-winning operational performance analytics and proven performance optimization methodologies, Opus improves underlying business processes, trains front-line people and equips customer management teams with actionable intelligence to enhance their customer-facing and back office operations. Opus Solutions delivers strong return on investment and consistent cost savings and service improvements for enterprise customers.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;font-weight: bold;&quot;&gt;About Verint Systems Inc.&lt;/span&gt;&lt;br /&gt;Verint&amp;reg; Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence. Verint software, which is used by over 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Verint is a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT). Visit us at our website www.verint.com.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;font-style: italic;&quot;&gt;Note: Certain statements concerning Verint&amp;rsquo;s future revenues, earnings per share, results or prospects are &amp;ldquo;forward-looking statements&amp;rdquo; under the Private Securities Litigation Reform Act of 1995. There can be no assurances that forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important risks, uncertainties and other important factors that could cause actual results to differ materially include, among others: risk associated with integrating the business and employees of Opus; risks associated with consummating of the acquisition of MultiVision risks associated with integrating the assets and business acquired from ECtel Ltd. and RP Sicherheissysteme GMBH; risks associated with Verint&amp;rsquo;s ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates; introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; decline in information technology spending; changes in the demand for Verint&amp;rsquo;s products; challenges in increasing gross margins; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; aggressive competition in all of Verint&amp;rsquo;s markets, which creates pricing pressure; risks associated with changes in the competitive or regulatory environment in which Verint operates; dependence on government contracts; expected increase in Verint&amp;rsquo;s effective tax rate; risks that Verint&amp;rsquo;s intellectual property rights may not be adequate to protect its business or that others may claim that Verint infringes upon their intellectual property rights; perception that Verint improperly handles sensitive or confidential information; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint&amp;rsquo;s infrastructure in order to be able to continue to grow; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; risks associated with Comverse Technology, Inc. controlling Verint&amp;rsquo;s business and affairs; and other risks described in filings with the Securities and Exchange Commission. All documents are available through the SEC&amp;rsquo;s Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint&amp;rsquo;s website at www.verint.com. Verint makes no commitment to revise or update any forward-looking statements.&lt;/span&gt;&lt;br style=&quot;font-style: italic;&quot; /&gt;&lt;span style=&quot;font-style: italic;&quot;&gt;###&lt;/span&gt;&lt;br style=&quot;font-style: italic;&quot; /&gt;&lt;br style=&quot;font-style: italic;&quot; /&gt;&lt;span style=&quot;font-style: italic;&quot;&gt;Verint, the Verint word mark, Actionable Intelligence, Powering Actionable Intelligence, STAR-GATE, RELIANT, NEXTIVA, LORONIX, SmartSight, Lanex, Opus Suite and ULTRA are trademarks of Verint Systems Inc. Other names may be trademarks of their respective owners.&lt;/span&gt;</description>
<link>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=555</link>
<guid>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=555</guid>
<pubDate>Mon, 26 Sep 2005 00:00:00 EDT</pubDate>
</item>

<item>
<title>AAA Washington/Inland Selects Verint ULTRA Solution</title>
<description>&lt;span style=&quot;font-weight: bold;&quot;&gt;MELVILLE, N.Y., September 21, 2005&lt;/span&gt; &amp;ndash; Verint Systems Inc. (NASDAQ: VRNT), a leading provider of analytic software-based solutions for communications interception, networked video and business intelligence, today announced that AAA Washington/Inland has selected Verint&amp;rsquo;s ULTRA&amp;trade; suite to enhance customer service and marketing initiatives. AAA Washington/Inland will deploy ULTRA and its Analytics to streamline agent development, profile quality management best practices, and effectively extend brand awareness across its Emergency Roadside Assistance (ERS), Travel, and Insurance services groups.&lt;br /&gt;&lt;br /&gt;Headquartered in Bellevue, Washington, AAA Washington/Inland provides travel, insurance, financial and automotive services to more than 875,000 members in Washington and northern Idaho. The company will use the ULTRA suite for targeted cross-selling initiatives to extend the growth and success it has experienced in its Member Services and ERS divisions to its Travel and Insurance Services Groups.&lt;br /&gt;&lt;br /&gt;&amp;ldquo;As our products and services continue to evolve, we face new challenges in both agent development and member awareness,&amp;rdquo; says Janet Ryan, Call Center Director for AAA Washington/Inland. &amp;ldquo;The ULTRA suite will enhance quality management processes and help make agent coaching and development more effective. Additionally, ULTRA Analytics will provide the actionable intelligence we need to identify root causes of issues that impact our business and profile successful cross-sell calls, so best practice models can be established.&amp;rdquo;&lt;br /&gt;&lt;br /&gt;ULTRA and its Analytics suite drive total quality by enabling organizations of all sizes to cost effectively capture all customer interactions and extract actionable intelligence from telephone, Voice-over-IP, email, chat or agent assisted co-browsing contacts. Easy access to all customer data through ULTRA&amp;rsquo;s Web-based desktop portal enables enterprises to use what they learn from customer contacts to optimize their processes, increase productivity, comply with risk management requirements and improve service to their customers.&lt;br /&gt;&lt;br /&gt;&amp;ldquo;We are pleased to welcome AAA Washington/Inland to our growing base of services providers,&amp;rdquo; said Dan Bodner, President and CEO for Verint Systems Inc. &amp;ldquo;ULTRA&amp;rsquo;s actionable intelligence is designed to help organizations like AAA provide proactive, targeted service and build lasting and profitable relationships with their customers.&amp;rdquo;&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;font-weight: bold;&quot;&gt;About Verint Systems Inc.&lt;/span&gt;&lt;br /&gt;Verint&amp;reg; Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence. Verint software, which is used by over 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Verint is a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT). Visit us at our website www.verint.com.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;font-style: italic;&quot;&gt;Note: Certain statements concerning Verint&amp;rsquo;s future revenues, earnings per share, results or prospects are &amp;ldquo;forward-looking statements&amp;rdquo; under the Private Securities Litigation Reform Act of 1995. There can be no assurances that forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important risks, uncertainties and other important factors that could cause actual results to differ materially include, among others: risk associated with integrating the business and employees of Opus; risks associated with consummating of the acquisition of MultiVision risks associated with integrating the assets and business acquired from ECtel Ltd. and RP Sicherheissysteme GMBH; risks associated with Verint&amp;rsquo;s ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates; introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; decline in information technology spending; changes in the demand for Verint&amp;rsquo;s products; challenges in increasing gross margins; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; aggressive competition in all of Verint&amp;rsquo;s markets, which creates pricing pressure; risks associated with changes in the competitive or regulatory environment in which Verint operates; dependence on government contracts; expected increase in Verint&amp;rsquo;s effective tax rate; risks that Verint&amp;rsquo;s intellectual property rights may not be adequate to protect its business or that others may claim that Verint infringes upon their intellectual property rights; perception that Verint improperly handles sensitive or confidential information; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint&amp;rsquo;s infrastructure in order to be able to continue to grow; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; risks associated with Comverse Technology, Inc. controlling Verint&amp;rsquo;s business and affairs; and other risks described in filings with the Securities and Exchange Commission. All documents are available through the SEC&amp;rsquo;s Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint&amp;rsquo;s website at www.verint.com. Verint makes no commitment to revise or update any forward-looking statements.&lt;/span&gt;&lt;br style=&quot;font-style: italic;&quot; /&gt;&lt;span style=&quot;font-style: italic;&quot;&gt;###&lt;/span&gt;&lt;br style=&quot;font-style: italic;&quot; /&gt;&lt;br style=&quot;font-style: italic;&quot; /&gt;&lt;span style=&quot;font-style: italic;&quot;&gt;Verint, the Verint word mark, Actionable Intelligence, Powering Actionable Intelligence, STAR-GATE, RELIANT, NEXTIVA, LORONIX, SmartSight, Lanex and ULTRA are trademarks of Verint Systems Inc. Other names may be trademarks of their respective owners.&lt;/span&gt;</description>
<link>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=556</link>
<guid>http://verint.dev/contact_center/releases_view.cfm?article_level1_category_id=7&amp;article_level1_id=556</guid>
<pubDate>Wed, 21 Sep 2005 00:00:00 EDT</pubDate>
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